How can we help?

Search below, or browse the topics. Everything in plain English.

New here? Here’s the whole app in four parts

Once you know what each area is for, you’ll always know where to go.

Updates

opens Activity

See what's new and anything that needs you — offers, follows, price drops.

Messages

your mailbox

Chat with another person. Just conversations — kept separate from offers.

Orders

your filing cabinet

Everything you've bought or sold: shipping, tracking, and delivery.

Profile

your storefront window

Your public crystal shelf — listings, sold crystals, and followers.

Getting started

What Regemify is and how to find your way around.

Buying

Finding crystals, buying now, and where your orders go.

Offers

How offers work, and what happens when one is accepted.

Selling

Listing, sharing your shelf, and selling your crystals.

Orders & shipping

Tracking, delivery, the 3-day check, and shipping.

Your profile & account

Your profile, settings, and account.

Trust & safety

Regemify Protection, staying safe, and getting help.

We’re happy to help — reach our team and we’ll get back to you.