Orders & shipping
Tracking, delivery, the 3-day check, and shipping.
- Where to find your ordersOrders — your filing cabinet — holds everything you've bought and sold.
- Tracking your orderFollow your crystal's journey from the seller's door to yours in Orders.
- When will my crystal arrive?Delivery time depends on the seller's shipping and where it's headed — track it in Orders.
- Your crystal arrived — what to checkOnce it's delivered, you have 3 days to open it and make sure everything's right.
- Packaging tips for sellersCrystals are fragile — pack them well so they arrive safely.
- Shipping your sold crystalPack it safely, send it promptly, and add tracking. (In-app label details coming soon.)
Still need help? Contact us.