Help guide · July 2026 update
Shop, offer, sell, and ship with confidence.
Quick answers for the new Inbox, offer, bundle, quantity, shop, and shipping flows.
01
Inbox, alerts, and emails
Inbox has separate Chat and Offers tabs. New offer activity lights Inbox, not Activity.
Buyer offers, seller offers, offer updates, and direct messages have separate email choices. An offer sends one offer email, not a second direct-message email.
02
Cancel, decline, or try another offer
Buyers can withdraw a pending offer, decline a counter, or cancel an accepted offer before paying. After a cancellation, the buyer can make another offer.
Sellers can cancel an accepted but unpaid offer. Cancelled offers stay visible in the history. Listing-removed and item-sold cancellations explain what happened.
If one item in a bundle sells, the cancelled bundle identifies the sold item. A single-item offer simply says it was cancelled because the item sold.
03
Build a bundle offer
Open a seller's public shop and choose Build a bundle, or add items while talking with that seller in Inbox.
Choose 2 to 12 active listings from that shop. Regemify uses the highest shipping amount once, then keeps the bundle and its offer history in the conversation.
04
Pay Together
When eligible accepted offers come from the same seller, order review can combine them. You can also add eligible full-price items from that seller.
You complete one protected checkout and pay one shipping charge. If only one item appears, there is nothing else eligible to combine at that moment.
05
Buy or edit more than one
A small quantity choice appears above Add to basket only when more than one is available. Add to basket stays in its normal place.
Sellers change quantity inside the full Edit listing panel. The quick Edit listings page keeps discount controls visible and leaves sold, removed, and archived listings out.
06
Seller Tools and Edit listings
Seller Tools includes Edit listings, Shop Sale, Send offers, Orders and shipping, Messages and offers, and Payment settings.
Edit listings can search and sort active listings. Open a listing panel to change photos, title, price, description, shipping, category, quantity, and other details without leaving the page. If you try to leave with unsaved work, Regemify asks first.
07
Shop Sale and Send offers
A Shop Sale can include selected active listings or every active listing. The public shop shows the discount and a countdown. Sellers can return to edit or cancel the sale.
Send offers shows interested buyers for each eligible listing. Choose everyone or select specific buyers, then use 10%, 20%, or 25% off.
08
Ship Together
Before shipping, Regemify can suggest another eligible order from the same buyer going to the exact same address. The seller chooses whether to put them in one package.
One tracking number follows every item in that package, but each purchase keeps its original payment, refund, dispute, and payout. If separate checkouts charged shipping twice, combining the package does not automatically refund shipping.
09
After purchase and tracking
Right after payment, Orders explains that Regemify will email when the seller ships. Tracking also appears on the order page.
On a seller profile, sold items show their current order status. Use View order to open the order details, including tracking.
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